Workshops
Workshops that actually build the human skills teams need to drive outcomes
Workshops that actually build
Workshops originated as physical spaces where people build things.
My workshops are designed to bring awareness to gaps, interrupt patterns and give teams the framework to build skills via a three-part process:
1. Awareness — Identify unconscious patterns, communication blind spots, and emotional triggers
2. Regulation — Learn micro-skills that interrupt old patterns: breathing, pacing, reframing, tone shifts, boundary language
3. Application — Practice in real scenarios with noticeable behavioral change
Why soft skills?Soft skills aren't soft. They're the difference between teams that execute and teams that excel.
Most post-sale teams struggle with communication breakdowns, not technical gaps. Your people can execute tasks but collapse under pressure. They lack influence. They overreact, avoid conflict, or communicate passive-aggressively. They're inconsistent in customer conversations and can't adapt when priorities shift.
The problem isn't their strategy. It's their internal reaction to strategy.
My workshops teach teams to shift from emotional autopilot to strategic, repeatable behaviors that elevate performance at every level.
Our Services
Ready to up-level your team with human skills that drive revenue?
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90-minute workshop on one soft skill
Delivered virtually and recorded
Optional add-on coaching sessions with participants
Each Quick Hit workshop comes with a 30-minute pre-call to ensure we’re aligned on expectations and outcomes
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Half-day in-person workshop that teaches you the frameworks and introduces four core skills
What’s included:
Pre-workshop intake to identify team pain points and advise skills to train
Workshop materials and frameworks
Post-workshop debrief with leadership
Real-world practice scenarios tailored to CS contexts
Optional add-on coaching sessions to hone teams skills
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Full-day or multi-day on-site sessions to address your team's specific challenges.
Built for:
Teams who want to integrate soft-skills coaching into their day to day work
Leaders who realize there is a large gap in soft skills training and experience among their teams
Companies who want to prioritize developing their people using human-focused skills as a complement to technological tools available
Teams who need a full system reset in their human skills to prepare for the next stage of growth, especially after big organizational changes (restructuring, acquisition, leadership turnover, changing ICPs, etc)
What’s included:
Custom-built workshop based on your teams needs
Consultation call to determine skills gaps
Full day on-site workshop
All frameworks and materials
Longer-term coaching engagement to ensure retention